We searched a mean to make a call transfer between analog phones directly from the VS_GW1600 ATA gateway, but nothing works. When A calls the phone B, on B we do not manage to transfer the call to the phone C with typing "the analog special function keys" (which are *38).
Also we do not find an updated documentation which talk about this function and how to use it.
Downstream we have a 3CX IPBX.
Any help would be greatly appreciated. Thank you in advance.
Sorry to make trouble , if you set like this :
None Keys Blind Transfer OFF
Blind Transfer *38
That means you can press *38 for Blind transfer, no need to press any special key for Asked transfer.
None Keys Blind Transfer ON
Asked Transfer *38
That means you can press *38 for Asked transfer., no need to press any special key for Blind transfer.
I do not understand your answer. I do not want to use a special key.
OK ! I will explain in details what we made...
We have 3 analog phones A, B, C bound to the same ATA gateway. The Blind Transfer sequence is : *38 (set from Analog > Special Function Keys)
Their extension number are :
128 for A, 136 for B, 105 for C
So from 128 (A) I call 136 (B ), the phone B rings, I pick up. The conversation between A and B is now established.
To transfer the call to C from B, I type on the keyboard this sequence of keys: *38 followed by 105 (which gives *38105)
=> then nothing happens !
OK, I did not know the existence of the
Flash Key and its role
. So we tested and ... this worked Really thank you !
After that we tried the call transfer on each FXS module and discovered that a module did not transfer (long bips in continuous). So we are returning the defective module.
Could you give us the most updated documentation (or the web link) of the VS_GW1600 ATA gateway ? Because the documentation that we found does not described the call transfer and we spent too much of time to search how to make this....