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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

SIM card is not detected by VS-GW1600

10 years 4 months ago #9259 by rigper
[font=arial, sans-serif]Hello, I have this problem in my VoxStack

OK
2013-11-23 21:49:57 TX:[AT]
2013-11-23 21:49:57 OK
2013-11-23 21:49:57 TX:[AT+CPIN?]
2013-11-23 21:49:57 +CME ERROR: SIM not inserted



I get this error, in the appliance VS-GW1600, it is in El Salvador, Central America
-1Undetected SIM Card000

I'm using 4 provider celular telephone


Telefonica Movistar

Claro

Digicel

Tigo


if need do more configuration in the appliance VS-GW1600 in the GSM Modules or need upgrade firmware ??

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[font=arial, sans-serif]Thank you for help me [/font]
10 years 4 months ago #9260 by rick.zhu
Hi rigper,

So sorry to make trouble with you.

Please contact me derectly,so that i can check it for you remotely.

My contact info be shown as below:

Gtalk: This email address is being protected from spambots. You need JavaScript enabled to view it.
Skype: rick.zhu3
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Best Regards.
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