keywords: ip pbx voip gateway gsm gateway

× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

Trouble after update fw. (WS-GW 1600 )

5 years 8 months ago #10996 by mamant881988
Good day, for all!
Today was updated firmware for our openvox gw! By according file "read me" was updated from 2.2.0 to 2.2.2, and after from 2.2.2 to 2.3.0.

But in the new firmware we have trouble with voice! Sometimes, every 10-20 calls - voice from GSM part is like robot. Very metallic voice. Sample you can download here .

For firmware 2.2.0 was not this problem. How can I fix it? Or only downgrade?

Regards!
5 years 8 months ago #10997 by rick.zhu
Hi,

You means the voice have some issues when you upgrade the firmware?
Can you let me check it for you remotely?Please contact me directly,my contact info be shown as below!

Skype:rick.zhu3
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
5 years 8 months ago - 5 years 8 months ago #10998 by IT Manager
Same problem with terrible robot voice on 2 modules of one operator after update.
And one more problem — after update i can't change IMEI of modules!
5 years 8 months ago #10999 by rick.zhu
Hi

Can you let check it for you remotely?My contact info be shown as below

Skype:rick.zhu3
email:[email protected]
5 years 8 months ago #11001 by IT Manager

mamant881988 wrote: Sample you can download here .

100% exactly same problem! Same metallic voice.
5 years 8 months ago #11002 by rick.zhu
Hi,

I have contact you skype,please let me know when you online!
I will check it for you remotely!
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