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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

Rejectig Calls - VS-GGU-E2M0400

5 years 10 months ago #12023 by Vila
Hi!, nice to meet the forum.

I having a problem with my device, i got this error:

[May 23 14:57:03] ERROR[10569] app_grppolicy.c: get_sip_dev dev : SIP/1001
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&& wtf!!!!!!!!!!!!
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: [565 get_sip_dev]ep_name=1002
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: get_sip_dev dev : SIP/1002
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&& wtf!!!!!!!!!!!!
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: [565 get_sip_dev]ep_name=1001
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: get_sip_dev dev : SIP/1001
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: [565 get_sip_dev]ep_name=1002
[May 23 14:57:03] ERROR[10569] app_grppolicy.c: get_sip_dev dev : SIP/1002
[May 23 14:57:04] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&& wtf!!!!!!!!!!!!
[May 23 14:57:04] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&&&& no!!!!
[May 23 14:57:04] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&& wtf!!!!!!!!!!!!
[May 23 14:57:04] ERROR[10569] app_grppolicy.c: &&&&&&&&&&&&&&&&&&& no!!!!


I found this topic:

www.openvox.cn/forum/gsm-gateway/3265-wg...rejecting-calls.html

but, i dont see the solution.

I have the same problem with incoming calls, but outgoing calls works.

my device info:

Model Name: VS-GGU-E2M0400
Modem Description: 850/900/1800/1900MHz@GSM
Software Version: 2.2.2
Hardware Version: Date 2012-11-09 FPGA 11 Hardware 00

Hope can help me, thanks!.

Pablo.-
5 years 10 months ago #12025 by heizi.lv
Hi Sir,

Sorry for the trouble. If outbound call can work but inbound can't, i think the problem is wrong configuration.

Pls prepare teamviewer and putty for me in advance. I will help you to check it.

For convenient contact, pls add my skype: This email address is being protected from spambots. You need JavaScript enabled to view it.
The following user(s) said Thank You: Vila
5 years 10 months ago #12026 by Vila
Hi!

I configured 4 before, but never got this error.
The gateway is on my client office, I will bring it to my house and I contact you by skype. What timezone are you?, I'm -3.

thanks a lot

Pablo.-
5 years 10 months ago #12027 by heizi.lv
Hi Sir,

My time zone is GMT+8. Our time is 11 hours different. And my working time is 9:00am~18:00pm.

If it is too convenient for you, we can also meet in your time.
The following user(s) said Thank You: Vila
5 years 10 months ago #12028 by Vila
Hi,

No problem on time, i will try to have the gateway friday or monday and send you a skype message.

Thanks!

Pablo.-
5 years 10 months ago #12030 by Vila
Well, Big thanks for helping see the problem, I had changed for IAX the trunk, for some reason can't make sip work both ways.

Can you send me link for the latest firmware?, i had 2.3.4 in the others gateways, this one is 2.2.2, outdated link from the web.

Thanks again!

Pablo.-
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