× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

VS-GW1600 v2 - Not responding

1 week 5 days ago #12937 by micson
Our device was working fine for a month, then suddenly couldn't be reached. The device seems on and running - lights on the power but not sys.

We've tried to reset several times - but nothing happens. No response on eth0 or eth1.

I've attached a photo of the lights.

Any advise?

We're truly disappointed and no help from our sales rep.
Attachments:
1 week 5 days ago #12939 by John.sun
Hi sir,
it seems need USB driver to flash system
please add my skype This email address is being protected from spambots. You need JavaScript enabled to view it.
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