keywords: ip pbx voip gateway gsm gateway

× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

WGW1002G - OpenVox

3 months 3 days ago #15042 by jucavega75
I'm also having problems with my WGW1002G: SIM cards become undetected at times. Message reads "Undetected SIM Card". Sometimes I've seen a brief message about the registration being denied, but I couldn't capture it.

I also would like to upgrade to the latest firmware, whatever that is, but I'm only able to find this image, and it fails to upgrade: www.openvox.cn/pub/firmwares/GSM%20Gateway/wg400-current.bin
3 months 2 days ago #15043 by Dario.hu
Hi jucavega75,

Try to clean the slot and insert again. you can contact sales for RMA if still same.
2 months 4 weeks ago #15055 by jucavega75
Thanks for the response. It seems to be working right now. What about the firmware question? is this the right firmware for the WGW1002G device? www.openvox.cn/pub/firmwares/GSM%20Gateway/wg400-current.bin
2 months 4 weeks ago #15056 by Dario.hu
Hi Jucavega75,

Yes, if you want to update firmware. you can first update to wg400-current.img then upgrade to the newest.
www.openvox.cn/pub/firmwares/GSM%20Gateway/wg400-current.img
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