keywords: ip pbx voip gateway gsm gateway

× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

Error starting gateway gsm

1 year 1 month ago #15119 by angiim007
Hi evereyone, I have a SWG 1016 gateway that when I turn on it remains a black screen with the openvox logo and does not finish starting.

I tried to do a factory reset with the RST button and it was not possible.

is there a solution to this system error?? What do you recommend me to do?

Thank You!
1 year 1 month ago #15120 by hua

Can you screenshot for us ? You can give us your skype ID , I will add you and check it for you .
1 year 1 month ago #15125 by angiim007
Thanks for so quick attention. I attach the required file.

My skype address is This email address is being protected from spambots. You need JavaScript enabled to view it., if a meeting is necessary please tell me your local time to coordinate with the time here, I am in Venezuela, South America.
1 year 1 month ago #15126 by hua

Have added you via skype , and my timezone is UTC+8 .
1 year 1 month ago #15137 by angiim007
Can you tell me the date and time we can schedule the meeting? Considering that we are 12 hours apart
1 year 1 month ago #15138 by hua

I can stand online this night about 10:00PM UTC+8 , You can leave message to me via skype upper.hua .
By the way you can try to use U-disk to make a boot system to flash the device .This link
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