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VoIP Gateways Support
GSM Gateway
Error starting gateway gsm
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Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway
Error starting gateway gsm
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2 years 5 months ago #15119
by angiim007
Hi evereyone, I have a SWG 1016 gateway that when I turn on it remains a black screen with the openvox logo and does not finish starting.
I tried to do a factory reset with the RST button and it was not possible.
is there a solution to this system error?? What do you recommend me to do?
Thank You!
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Posts: 233
Karma: 5
Thank you received: 16
2 years 5 months ago #15120
by hua
Hello
Can you screenshot for us ? You can give us your skype ID , I will add you and check it for you .
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2 years 5 months ago #15125
by angiim007
Thanks for so quick attention. I attach the required file.
My skype address is This email address is being protected from spambots. You need JavaScript enabled to view it. , if a meeting is necessary please tell me your local time to coordinate with the time here, I am in Venezuela, South America.
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Posts: 233
Karma: 5
Thank you received: 16
2 years 5 months ago #15126
by hua
Hello
Have added you via skype , and my timezone is UTC+8 .
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2 years 5 months ago #15137
by angiim007
Can you tell me the date and time we can schedule the meeting? Considering that we are 12 hours apart
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Posts: 233
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Thank you received: 16
Forum
VoIP Gateways Support
GSM Gateway
Error starting gateway gsm
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