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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

VS-GW1202/VS-GWM400 SIM Not registered (INIT status)

2 months 4 days ago #15153 by E.Troshev
Hello!
We have VS-GW1202 with 2 VS-GWM400.
In 1st 4 ports we have 4 sim cards, and everything works. But in 2nd work only 1st and 4th ports.
Ports number 2 and 3 don't see a sim card and show the status "Not registered" (INIT). How we can make the initialization of new sim cards on these ports?

1st photo sim card in 2.1 port, 2nd photo sim card in 2.2 port.
Photo from terminal screen, sorry :)
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2 months 4 days ago #15154 by hua
Hello

First please check your module version under the menu module page ,
Then go to this link www.openvox.cn/pub/firmwares/GSM%20Gateway/tools/
If yours is M35 ,go to M35 directory , there is a manual to guide you how to flash the module firmware , If flash not help there is no other ways to solve it remotely , Send back for repair is the only choice .Hope these info help you .
2 months 4 days ago #15155 by E.Troshev
Sorry, I don't understand, what is m35. I found versions of software and hardware (screen).
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2 months 4 days ago #15156 by hua
Hello

You can check the module version from web interface ,Module---select a port ,edit and you can the module version there . Or you can input the AT command under logs ----AT .input ATI to get the module version.
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2 months 4 days ago #15157 by E.Troshev
Ok, understood. We have M35FAR02A10.
So, we should update to M35FAR02A12? Where we can take RemoteCom?
2 months 4 days ago #15159 by Dario.hu
Hi ,
www.openvox.cn/pub/firmwares/GSM%20Gatew.../RemoteCom_Setup.zip

notice: module firmware flash need winxp or win7 32bit system
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