× Questions about G400/G410 Cards.

strange behavior with g400e

4 years 8 months ago #10038 by arnaud
Hi

I'm trying to get a g400e card to work. It has a really strange behavior. Sometimes I get power off,down and "gsm power on 1" has no effect. After a reboot I sometimes get power on,down and the sim card is not logged into the network and some times after yet another reboot I get "power on, up" with the card (so it seems) logged into the network. But I can't send sms nor make a call. When I try to do so I get the following messages after some time:
[Nov 18 12:36:57] NOTICE[968]: chan_extra.c:7914 gsm_dchannel: GSM reset power of module on D-channel of span 1(Send AT Command timeout and resend failed)
[Nov 18 12:36:58] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:36:59] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:00] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:08] NOTICE[968]: chan_extra.c:6651 gsm_dchannel: GSM reset power of module on D-channel of span 1(Detect module)
[Nov 18 12:37:11] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:11] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:11] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)
[Nov 18 12:37:11] NOTICE[968]: chan_extra.c:6654 gsm_dchannel: GSM detect module on D-channel of span 1(Detect module)

I know this is very unspecific! I tried to change the pci slot and the power supply.

Any help would be welcome!

Thanks
4 years 8 months ago #10039 by lindali
Hi,

Please add my skype below. And Prepare remote access for checking.

Best regards

Skype: linda.li258
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
4 years 4 months ago #10265 by Jeremy
Did you manage to resolve this? I'm having exactly the same problem here!
4 years 4 months ago #10270 by lindali
Hi,

Sorry for delay. It's normal if there is no sim card insert. If you have pluged the sim card, that maybe the sim card was not pluged well. Please unplug the sim card and plug it again. If it still cannot work well, you can contact me via skype, I'll help you to check it.

Best regards,

skype: linda.li258
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
4 years 4 months ago #10271 by Jeremy
SIM is inserted and calls work fine following a hard reset, but Elastix starts returning the 'GSM reset power of module on D-channel of span 1(Send AT Command timeout and resend failed)' after a day or two.

I've just re-installed Elastix (this time without loading the modules indicated in the install guide, as it doesn't appear to need them in this version of Elastix) and will see how it goes over the next few days. Will return to give an update then :-)

Many thanks, Jeremy
4 years 4 months ago #10274 by Jeremy
Ok, I might need some help. The G400E stayed up for just 20 minutes last night before failing, following a complete rebuild of the OpenVox IX132.

2015-03-17 00:49:52 NOTICE [6327] chan_extra.c:
GSM reset power of module on D-channel of span 1(Send AT Command timeout and resend failed)

Is the new G400P driver mentioned likely to fix this, do you think?
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