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× Questions about UC300/UC500 IP Phone System

Connecting cloud server failed

1 year 5 months ago #14830 by bossswin
Hi,
I have changed the UC300 default route from WAN to LAN then add a static route pointing back to WAN for dailing in & out.
Other trucks are available pass throught NAT and C200 phone can register from outside network. But I still cannot connet to the cloud server even change server IP to cloud.openvox.com.cn. Does it fix to use the WAN as default route?
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1 year 5 months ago #14831 by chunlei.yi
hi bossswin,

the cloud platform can't to use temporary. when it's recovery, i will inform you or just try it later.
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