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Telephony Cards Support
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A400/800/1200 Series
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Internal and incoming calls not working on any SIP phone when a400e connected
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Questions about A400/800/1200 Analog Interface Card
Internal and incoming calls not working on any SIP phone when a400e connected
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Posts: 2
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Thank you received: 0
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4 years 20 hours ago #14677
by ssmmdd
Hi there,
When my a400e is connected, no phones will ring when a call comes in, no matter how it comes in, SIP or via the card.
If I take the card out, everything works as normal.
Why is this?
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Posts: 233
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Karma: 5
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Thank you received: 16
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3 years 11 months ago #14680
by hua
Check your call rules please , I think it is config issue .If you can confirm the call come in, You just need to check the configure files.
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3 years 11 months ago #14681
by ssmmdd
hua wrote: Check your call rules please , I think it is config issue .If you can confirm the call come in, You just need to check the configure files.
Why would it be a config issue if everything works fine when the card is not plugged into the system?
What can block internal calls?
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Posts: 233
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Karma: 5
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Thank you received: 16
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3 years 11 months ago #14682
by hua
If you want an answer give us remote access to have a look please , you can add my skype upper.hua
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Forum
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Telephony Cards Support
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A400/800/1200 Series
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Internal and incoming calls not working on any SIP phone when a400e connected
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