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× Questions about G400/G410 Cards.

NO ANSWER for every outgoing call with G400P, in CDR

13 years 10 months ago #5761 by vmiro
Please read my previous post :)
Like I sad, the outgoing calls are not billed and Asterisk thinks the call has never been answered!

Line 3:
"","237","s","from-gsm","237","Zap/1-1","SIP/miro-085e4e20","Dial","SIP/miro","2010-06-07 20:11:55","2010-06-07 20:12:18","2010-06-07 20:13:15",80,57,"ANSWERED","DOCUMENTATION","asterisk-1275941515.2",""

This is an incoming call from number 237. The call is bridged with SIP/miro.
Call duration: 80 (Total time in system, in seconds)
Billsec: 57 (Total time call is up, in seconds)
The call is "ANSWERED", everything is OK.

Line 6 is also incoming call and is billed properly:
"","055224040","s","from-gsm","05xxxxxxx","Zap/1-1","SIP/miro-085e4e20","Dial","SIP/miro","2010-06-07 20:47:51","2010-06-07 20:48:02","2010-06-07 20:48:11",20,9,"ANSWERED","DOCUMENTATION","asterisk-1275943671.8",""


Line 4:

"","50","237","sip","""Miroslav Vukovic"" <50>","SIP/miro-085e2f60","Zap/1-1","Hangup","","2010-06-07 20:24:00",,"2010-06-07 20:30:45",405,0,"NO ANSWER","DOCUMENTATION","asterisk-1275942240.4",""

It is an outgoing call to 237 number.
Call duration: 405 (Total time in system, in seconds)
Billsec: 0 (Total time call is up, in seconds)
The call is treated as NO ANSWER, but it shouldn't be that way!

The same is for the call in Line 5:
"","50","237","sip","""Miroslav Vukovic"" <50>","SIP/miro-085e86b8","Zap/1-1","Dial","Zap/1/237","2010-06-07 20:30:49",,"2010-06-07 20:37:03",374,0,"NO ANSWER","DOCUMENTATION","asterisk-1275942649.6",""

call duration: 374; billsec: 0 !!!

Like I said before, this is not just a problem with the CDR but with asterisk not signalizing the status of the outgoing call !

mIRO
13 years 10 months ago #5763 by james.zhu
hi:
could you be able to add accountcode in your sip.conf?

13 years 10 months ago #5764 by james.zhu
hello:
this is cdr info from our system:
=============================================
"","500","1","from-internal","""500"" <500>","SIP/500-08c198a0","Zap/1-1","Dial","zap/1/10000","2010-06-09 03:42:11","2010-06-09 03:42:16","2010-06-09 03:42:18",7,2,"ANSWERED","DOCUMENTATION","asterisk-1276054931.0",""
"","500","1","from-internal","""500"" <500>","SIP/500-0885afd8","Zap/1-1","Dial","zap/1/10000","2010-06-09 03:43:58","2010-06-09 03:44:03","2010-06-09 03:44:04",6,1,"ANSWERED","DOCUMENTATION","asterisk-1276055038.0",""
"","500","1","from-internal","""500"" <500>","SIP/500-0885fdb8","Zap/1-1","Dial","zap/1/10000","2010-06-09 03:45:08","2010-06-09 03:45:12","2010-06-09 03:45:14",6,2,"ANSWERED","DOCUMENTATION","asterisk-1276055108.2",""
"","500","1","from-internal","""500"" <500>","SIP/500-09bd90c8","Zap/1-1","Dial","zap/1/10000","2010-06-09 06:24:49","2010-06-09 06:24:54","2010-06-09 06:26:33",104,99,"ANSWERED","DOCUMENTATION","asterisk-1276064689.0",""
"","500","1","from-internal","""500"" <500>","SIP/500-09bd7a90","Zap/1-1","Dial","zap/1/10000","2010-06-09 06:29:31","2010-06-09 06:29:37","2010-06-09 06:32:50",199,193,"ANSWERED","DOCUMENTATION","asterisk-1276064971.2",""
==================================================
this is a test result calling to our service provider. it gets the duration and billing time. have you changed anything in your asterisk?

13 years 10 months ago #5765 by xin.liu
Hi vmiro,
Please add my MSN:[email protected], we will talk about your problem online.

13 years 10 months ago #5767 by xin.liu
hi,This is the cdr info from our system:
==============================

"","500","2","from-internal","""500"" <500>","SIP/500-09d506a8","Zap/1-1","Dial","zap/1/1581183xxxx","2010-06-09 07:29:05","2010-06-09 07:29:27","2010-06-09 07:30:07",62,40,"ANSWERED","DOCUMENTATION","asterisk-1276068545.0",""
"","500","2","from-internal","""500"" <500>","SIP/500-0a0e0c78","Zap/1-1","Dial","zap/1/15811836xxxx","2010-06-09 07:46:34","2010-06-09 07:46:49","2010-06-09 07:47:02",28,13,"ANSWERED","DOCUMENTATION","asterisk-1276069594.0",""
"","500","2","from-internal","""500"" <500>","SIP/500-0a0e0c78","Zap/1-1","Dial","zap/1/1581183xxxx","2010-06-09 07:48:40","2010-06-09 07:48:53","2010-06-09 07:49:14",34,21,"ANSWERED","DOCUMENTATION","asterisk-1276069720.2",""

===============================
This is the test result calling to cell phone. It gets the duration and billing time.

13 years 10 months ago #5852 by xin.liu
Hi,
From customer's feedback, he tested it with another telecom provider. The problem was solved.

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