DEBUG[6644]: chan_zap.c:2969 zt_setoption: Set option AUDIO

hi Miolin and James

What about this error that producing the noise and bad quality(Echo) for the caller people.

thks
Regards

what error?

miaolin wrote: what error?

i think that the error of audio and echo come from the little setting that need for to function clear and fine.

the all people that call to the callcenter hear you own voice 2 times as echo, i need to remove that.
could you help me?

Zaptel Version: 1.4.12.1
Echo Canceller: MG2
Configuration
======================

SPAN 1: CCS/HDB3 Build-out: 0 db (CSU)/0-133 feet (DSX-1)

the config file is:
Zapata.conf
[channels]
language=es
context=default
rxwink=300
usecallerid=yes
hidecallerid=no
callwaiting=yes
;restrictcid=no
usecallingpres=yes
;sendcalleridafter=1
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
rxgain=0.0
txgain=0.0
;
immediate=yes
;transfertobusy=no
;callerid=2564286000
;amaflags=default
;accountcode=lss0101
;adsi=yes

busydetect=yes
busycount=4
busypattern=500,500
answeronpolarityswitch=yes
hanguponpolarityswitch=yes


Regards

please post your h/w config here.

and could you mail your callcenter number so i can dial in and listen to the echo?(This email address is being protected from spambots. You need JavaScript enabled to view it.)

miaolin wrote: please post your h/w config here.

and could you mail your callcenter number so i can dial in and listen to the echo?(This email address is being protected from spambots. You need JavaScript enabled to view it.)

what is h/w?

the number are sent to email of support