keywords: ip pbx voip gateway gsm gateway

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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

After update silent, no SIP Ringing (VS-GW1600)

7 years 7 months ago #11217 by rootking
Hello,
After update 2.3.1 I have problem with calls:
100 Trying
183 Session Progress
That's all. Gateway registered (client) on my PBX. Call from PBX to mobile phone through Gateway. No ringing. If I hand up mobile duration going but I can't listen any thing. I'll try downgrade it's ok. Update and factory reset don't help me.

Sorry for my English
7 years 7 months ago #11218 by lindali
Hi sir,

Could you give me remote access for checking? I will help you to figure it out.
For convenient contact, please add my skype. My skype id is linda.li258

Best regards,
linda
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
7 years 6 months ago #11229 by voipbulkbuyer
I'm facing the same issue, where you able to resolve this? I spent hours with linda on this topic, my device is outside the PBX network, when I was on 2.2.2 everything worked fine, as soon as I updated to 2.3.1 I lost voice. I then downgraded to 2.2.2 and things started working again. If I call from inside the network and directly to the box, everything works fine. If you guys cameup with a solution please let me know.
7 years 6 months ago #11230 by rootking
I can help you. Do you speak Russian?
7 years 6 months ago #11231 by voipbulkbuyer
Thanks for your response. No I don't speak Russian but u seem to speak a good English :)

I'd appreciate your help
7 years 6 months ago #11232 by lindali
Hi sir,

Please check your skype. I sent the solution to you via skype. Please contact me when your skype is online.
Sorry again for the trouble.

Best regards
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