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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

openvox VS-GWM400 not recognize sim

7 months 1 week ago #13146 by shmuel
I plug a sim into a module and I do not see it on the site
7 months 1 week ago - 7 months 1 week ago #13148 by Echo
Hi, sir
you mean "Registration Status " of the sim card module is "Undetected "?
if the card works normal after insert mobile phone?
please try to insert the sim card to other card slot and check the antenna.
byw, you can add my skype :echo.yuan@openvox.cn for convenient contact and i will answer you after 4th May because of vacation.
7 months 1 week ago #13149 by shmuel
i try to insert the sim card to other card slot And still does not see anything
7 months 1 week ago #13154 by hua
Hello,

Sorry about your issue ,Please make sure you correctly insert the SIM card first . And make sure your site support 2G . You also can add my skype upper.hua . I will check it for you remotely .
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